1. Our Commitment to Your Privacy

The Saswad Municipal Council recognizes the paramount importance of protecting the personal and financial information of our citizens. This Privacy Policy details the framework utilized by our online property tax payment portal to collect, process, safeguard, and manage your data. By engaging with our online payment services, you consent to the data practices described in this comprehensive policy.

2. Data Collection Protocols

To facilitate an efficient and secure tax payment experience, the portal collects specific categories of information during your session:

• Property Information: Ward number, Property ID, owner name, and property address required to fetch accurate taxation dues from the municipal database.
• Contact Information: Mobile number and Email ID. This data is actively collected at the time of payment initiation to send transaction alerts, OTPs, and digital payment receipts.
• Technical Data: IP address, browser type, operating system, and geolocation data. This non-identifiable data is logged strictly for security auditing, fraud prevention, and portal optimization purposes.

Critical Exclusions: The Saswad Municipal Council does not capture, store, or process highly sensitive financial data such as Credit/Debit Card numbers, CVV codes, UPI PINs, or net banking passwords. All such financial data is securely entered directly onto the encrypted interfaces managed exclusively by our RBI-authorized Payment Gateway partners.

3. Utilization of Collected Information

The personal information provided to the Municipal Council through this portal is strictly localized for municipal administrative purposes. Specifically, your data is utilized to:

• Accurately map financial transactions to the corresponding property ledger.
• Issue legally valid digital receipts and demand notices.
• Communicate crucial administrative updates, payment confirmations, and future tax assessment notices via SMS or email.
• Resolve payment discrepancies, double debits, and respond to grievance submissions.

4. Data Sharing and Third-Party Disclosure

We treat citizen data with the highest degree of confidentiality. The Saswad Municipal Council strictly prohibits the sale, rental, or commercial exploitation of your personal information to external marketing agencies or third parties.

Information is shared externally only under the following limited circumstances:

• Payment Aggregators: Essential transaction parameters (such as Merchant Reference Number and Amount) are transmitted to our secure payment gateway partners purely to process the financial transaction.
• Legal Obligations: We reserve the right to disclose personal and transaction data to law enforcement agencies, judicial courts, or governmental bodies if explicitly required by law, subpoena, or rigorous fraud investigation protocols.

5. Security Standards and Encryption

We employ robust firewalls, intrusion detection systems, and stringent access controls on our internal databases. While no digital platform can guarantee absolute immunity from cyber threats, we rigorously enforce continuous security audits to minimize vulnerabilities and protect municipal data integrity.

6. Modifications to the Privacy Policy

The Saswad Municipal Council reserves the autonomous right to amend, update, or revise this Privacy Policy at any time to reflect changes in legal, regulatory, or technical requirements. Any substantial modifications will be immediately published on this page, and the date of the latest revision will be duly noted. Citizens are encouraged to review this policy periodically prior to initiating financial transactions.